Frequently asked questions

Your parking space is available from 2:00 p.m.

Use our online check in. You can find information in your arrival email.

Please leave your parcel by 12:00 p.m. on the day of departure.

Our power connections are covered with 16 amps. The electricity consumption is automatically read out and billed when they leave.

The majority of the places are equipped with direct electricity, water and sewage connection. The unpaved caravan and motorhome meadow in the Sonnengarten as well as the places 25-32 and 298-313 is excluded.

You are welcome to grill with gas or coal on our campsite. Please use the corresponding disposal sites for coal. 

Our private systems are located in the Sanitary House 4 in the Sonnengarten and in the Stargarten in the Sanitary House 1.

Yes, we accept the following discount cards with which you can get a 15% discount on the parking space fee at the campsite: 

ADAC CampCard, Ccke Card, AnwB Card, Camping.info Fanclub, DCC Card, Obelink Card in the following periods:

All offers cannot be combined! The discount cards are only valid in selected areas. Please reserve by email or phone stating your discount card. A discount online or a subsequent recognition is not possible. Note: We have not accepted the ACSI CampCard since 2023. 

You are welcome to get your accommodation from 3:00 p.m.

Please leave your accommodation by 10:00 a.m. on the day of departure.

Bed linen is included in the Germanenland .

For your stay in the apartment or rental car, please bring your bed linen from home or borrow it in the Alfsee Center (please register with advance).

Please note in the beach camp that it is tents in huts and that you should also bring an inlet or sleeping bag for bed linen.

Yes, please reserve online. 

Unfortunately, it always comes in front of the guests late or not appear at all. We do our best and try to fulfill all reservation requests.

Our kitchen naturally needs your preparation time, so we recommend a advance booking. Please ask for you, then we clarify what is possible.

Unfortunately, your dog is not allowed to go to the restaurant. You are welcome to reserve a table on the terrace. 

We recommend the Burger Bee to order food to take away. This is not possible at any time in the Feingeist restaurant. If our kitchen have capacity, we would be happy to meet you here.

There are two charging stations in the parking lot from the Ringhotel Alfsee Piazza.
In the town of Rieste you can find more charging stations at the Diekplatz on Bahnhofsstraße behind the train station or in the parking lot on location, warehouse Allee.

In the Tramp & Camp you can borrow everything from a bike, children's bike, handcart to the DinoCar for a fee.

Our animation team is already looking forward to your visit. The opening times/days vary depending on the season. Many fun games, a mini disco or a clown show! Holidays are fun on the Alfsee!

A large water playground is located in the adventure world Germanenland.

Yes. In the area of ​​camping and apartments as well as the hotel and restaurant there is free WiFi access. However, the reception is not the best depending on the location. We continue to invest and hope to be able to offer more powerful access soon.

You are welcome to book online. All of our availability are released online, as well as our flat rates. 

Please wait 24 hours and check out the SPAM mailbox of your email account. As a rule, you will receive your reservation confirmation immediately, online and with an alternative booking within a working day. If you have not received any confirmation after 24 hours, please contact our reception team.

If you cannot start your vacation, a cancellation is possible. Please refer to the valid terms and conditions. In principle, we recommend taking out travel cancellation insurance. 

Yes, you can reach our Alfseecurity at